This notice supplements the eDrive Privacy Policy for people in the European Economic Area, United Kingdom and, where applicable, Switzerland. Nothing in this notice reduces rights provided by applicable data-protection law.
1. Scope and roles
For processing in which eDrive decides why and how personal information is processed, eFind, LLC, as the operator of eDrive, acts as the controller. In future Business or integration scenarios, eDrive may also process information on behalf of another organization as a processor. Applicable contractual terms will identify those roles where needed.
2. Categories of information
eDrive processing may include contact and signup information, communications, device and technical information, website usage information and security data. Depending on the services you use, processing may also include account information, customer files and metadata, photos and media, AI requests and responses, connected-service information and billing information. The Privacy Policy describes current processing practices and is updated when material practices change.
3. Lawful bases
Where GDPR or UK GDPR applies, processing may rely on consent, performance of a contract or steps requested before entering a contract, compliance with legal obligations, or legitimate interests that are not overridden by your rights and interests. The basis depends on the specific processing activity.
Consent
We may rely on consent for non-essential cookies, certain marketing or other processing where consent is required. Consent can be withdrawn without affecting processing that occurred before withdrawal.
Contract
Some processing may be necessary to provide features you request or manage an eDrive account.
Legal obligations
We may process information when necessary to comply with applicable legal duties.
Legitimate interests
We may rely on legitimate interests for purposes such as website security, abuse prevention, service improvement and reasonable business operations after considering the impact on individuals.
4. Your rights
Subject to applicable conditions and exceptions, you may have rights of access, rectification, erasure, restriction, data portability and objection. Where processing relies on consent, you may withdraw it. You may also have rights relating to certain solely automated decisions that produce legal or similarly significant effects.
5. AI processing and your content
eDrive uses AI to help you find, organize, summarize, compare and understand information you choose to make available. Relevant portions of content and requests may need to be processed to provide a requested AI result.
The Privacy Policy and applicable service disclosures describe relevant AI providers, retention, customer controls, automated decision-making where applicable, and any use of customer content for model improvement or training.
6. Sensitive and special-category data
A Personal AI Cloud may contain information chosen by customers that could include sensitive or special-category data. Where special-category data is processed, eDrive applies the legal basis and controls required for the relevant service and jurisdiction. Ordinary contact forms should not be used to submit highly sensitive content.
7. Retention
Personal information should be retained only as long as necessary for the relevant purpose and applicable legal obligations. Retention periods for customer files, account information and AI interactions depend on the service, account settings and applicable legal requirements.
8. International transfers
eDrive may use providers located outside the EEA, UK or Switzerland. Where a transfer requires safeguards, we intend to use mechanisms recognized by applicable law, such as adequacy decisions, Standard Contractual Clauses, the UK Addendum or other valid mechanisms as appropriate.
9. Complaints
If applicable data-protection law gives you the right, you may lodge a complaint with the supervisory authority in the country where you live or work, or where you believe an infringement occurred. You do not have to contact eDrive first, although we welcome the opportunity to address concerns.
10. Exercising your rights
To exercise applicable data-protection rights or contact the controller, write to:
eFind, LLC
1420 East Roseville Parkway, Suite 140-354
Roseville, CA 95661
legal@efind.com
You may also use the eDrive Contact page and select Privacy / Legal. We may need to verify your identity before acting on a request. Any EU or UK representative details required by applicable law will be published here or in the relevant service documentation.
11. Changes
We may update this notice as eDrive’s processing, product architecture and legal obligations change. Material changes will receive additional notice where required.